Appendices

Table of correspondence with Global Reporting Initiative 3.1 guidelines[1]

Page numbers to each correspondence item are available in the full report.

Strategy and analysis Page

1.1 Statement from our managing director

1.2 Description of key impacts, risk and opportunities

Organisational profile

2.1 Name of organisation

2.2 Primary products and services

2.3 Operational structure

2.4 Location of headquarters

2.5 Countries where we operate

2.6 Ownership and legal form

2.7 Markets served

2.8 Scale of the reporting operation

2.9 Significant changes

2.10 Awards receive

Report parameters

3.1 Reporting period

3.2 Date of most recent report

3.3 Reporting cycle

3.4 Contact point

3.5 Process for defining report content

3.6 Boundary of the report

3.7 Statement of specific limitations

3.8 Basis for reporting on joint ventures, subsidiaries etc.

3.9 Data measurement techniques

3.10 Re–statements

3.11 Significant changes from previous reports

3.12 Table identifying the location of standard disclosures/Policy and current practice regarding external assurance

Governance Page

4.1 Governance structure

4.2 Indicate whether the Chair of the highest governance body is also an executive officer

4.3–4.7 Various NA[2]

4.8 Statements of mission and values

4.9–4.10 Various NA[3]

4.11 Reference to precautionary principle

4.12 Charters and principles to which we subscribe

4.13 Memberships of associations/advocacy organisations

4.14 Stakeholder groups

4.15 Basis for identification of stakeholders

4.16 Approaches to stakeholder engagement

4.17 Concerns raised through stakeholder engagement

Environmental

Disclosure on management approach

EN2 Percentage of materials used that are recycled input materials (partial)[4]

EN3 Direct energy consumption

EN4 Indirect energy consumption

EN6 Initiatives to provide energy efficient products and energy reductions achieved

EN8 Total water usage

EN14 Managing impacts on biodiversity

EN16 Greenhouse gas (GHG) emissions by weight

EN17 Indirect GHG emissions by weight

EN18 Initiatives to reduce GHG emissions and reductions achieved

EN22 Total weight of waste and disposal method

EN24 Weight of transported waste deemed hazardous under Basel Convention (partial)[5]

EN26 Initiatives to mitigate environmental impacts

EN29 Significant environmental impacts of transporting products[6]

Economic Page

Disclosure on management approach

EC1 Economic value generated

EC8 Community engagement investment

Social

Labour practises and decent work

Disclosure on management approach

LA1 Total workforce

LA2 Total number and rate of employee turnover (partial)

LA3 Benefits provided to employees

LA7 Rates of lost time injury and number of work–related fatalities (partial)

LA8 Employee assistance programs

LA14 Remuneration by gender

LA15 Return to work and retention rates after parental leave

Human rights

Disclosure on management approach

HR4 Incidents of discrimination

HR5 Operations in which the right to exercise freedom of association is at risk (partial)[7]

Society

Disclosure on management approach

SO5 Public policy positions

Product responsibility

Disclosure on management approach

PR1 Life cycle stages in which health and safety impacts of products and services are assessed (partial)

PR5 Practices related to customer satisfaction

[1] Full disclosure is provided unless otherwise stated.

[2] These aspects of governance are controlled by our parent company, for more information please see our parent company’s report at bit.ly/nTu5gz

[3] These aspects of governance are controlled by our parent company for more information please see our parent company’s report at bit.ly/nTu5gz

[4] This is a material indicator for us; however, this is controlled by our parent company and our internal systems do not currently allow full disclosure.

[5] The end of life products we export to Thailand require a Basel Permit, although these are not deemed hazardous waste.

[6] Carbon emissions are the main environmental impact of transporting our products.

[7] We procure paper from China and our parent company has manufacturing facilities in China — we acknowledge that freedom to associate in the interest of collective bargaining is not possible in the Chinese political context.