Setting the benchmark in employee relations
One particular highlight is the work that has been done in the Fuji Xerox manufacturing plant in Shenzhen, China.
China is now the hub of the global manufacturing industry. However, many of China’s companies have little awareness of their responsibility to support their employees and the environment. Strikes surrounding these issues have caused problems for many manufacturers, who employ a new generation of workers, more aware of their rights and the value of their work. Fuji Xerox sensed the changing needs of their workers before their neighbouring factories, and has worked to research and improve working conditions for its labour force since 2006. After an initial survey indicated low morale and little capability to communicate workplace issues, the company immediately set up its first employee assistance program.
This initiative opened up lines of communication between management and the workers. As well as improving the working mindset and productivity, the program has set an example for other Chinese manufacturing plants.
Watch this short clip to see Fuji Xerox’s Employee Assistance Program profiled on CNBC:
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