Supply chain


Responsible paper sourcing


  • Source both recycled and virgin paper from certified sources.
  • Assess paper suppliers’ sustainability credentials and establish a path for continuous improvement.
  • Develop resources and implement communication strategies so we can act as a trusted advisor to clients on responsible paper sourcing.

10/11 objectives

How did we do?

Develop and deliver detailed ‘paper facts’ training for Supplies sales and provide ongoing updates on emerging environmental issues.

  • Three training sessions were held with a focus on highlighting environmental issues related to our paper products.

Improve the administration of our assessment of compliance and establish a process for dealing with non-compliance.

  • Improvements to our administration of assessment of compliance or complete a review of our paper procurement processes were delayed in favour of a regional review, which we will pursue in 11/12.

Review the broader paper procurement process and identify when the assessment of compliance should occur and how it should be integrated with regular procurement activity.

Secure 100% paper supplier compliance with minimum standards and ask for improvements in the management of issues of primary stakeholder concern.

  • 100% of our paper suppliers complied with our minimum standards.

Report on the 10/11 assessment of compliance and establish a process for disclosing to stakeholders how we perform against the commitments made in our paper sourcing standards.

  • Sales of FSC/PEFC certified or recycled stocks amounted to 73%, good progress towards an ambitious target.

Out of total paper sales 85% to be FSC / PEFC certified or recycled stocks.

11/12 objectives

  • Participate in a regional review of our paper procurement policy, assessment of compliance procedures and supplier performance management.
  • Training sessions will continue in 11/12 to maintain compliance with our FSC certification and provide updates for our sales teams on environmental issues. It likely there will be a strong focus on carbon.
  • Continue to secure 100% paper supplier compliance with minimum standards and drive supplier improvements.
  • Bring carbon neutral paper to market.
  • Out of total paper sales 85% to be FSC / PEFC certified, recycled or carbon neutral stocks.

Sustainable Paper Sourcing Standards

Fuji Xerox seeks to demonstrate and promote compliance with government-recognised global social and environmental standards. We also seek to identify and control the sources of the raw materials used in the manufacture of our paper products.

We are committed to responsible stewardship through the full product life cycle in order to verify paper as a socially and environmentally responsible communication medium. The Fuji Xerox Australia Sustainable Paper Sourcing Standards is one tool to achieve this objective. We have established a set of minimum requirements for our paper suppliers across key environmental, social and governance criteria, as well as a path for continuous improvement in line with best practice. These areas are as follows:

  • ISO Management Standards
  • Fibre Sourcing
  • Carbon
  • Other Emissions to Air
  • Bleaching
  • Water Use
  • Emissions to Water
  • Waste to Landfill
  • Social Issues Management
  • Transparency.

We assess compliance with these standards annually and we work with non-government organisations to identify and escalate key issues of stakeholder concern. If areas of non-compliance are found, then our approach is to work with progressive suppliers to ensure standards are met. However if adequate progress is not made in a specified timeframe the supplier relationship will cease.

Assessment of compliance with standards

Completed questionnaires have been received from all thirteen supplying mills for 10/11. All mills meet our minimum standards and some beyond. If areas of non-compliance are found, our approach is to work with progressive suppliers to ensure standards are met. If improvements are not seen within a specified timeframe alternate supply arrangements will be made. Compliance is also assessed prior to any paper mill being considered for supply. Regular checks are made to confirm ongoing compliance.

Bringing certified paper to market

In 11/12 our sales of FSC/PEFC certified and recycled paper sales rose to 73.5 percent by volume of our total paper sales from 65 percent, although we missed meeting our ambitious target of 85 percent of sales from certified or recycled sources.

73.5 percent represents a total of 22,885 tonnes from a total of 31,124 tonnes sold. Our sales of FSC/PEFC paper was 64.7 percent and recycled paper was 8.8 percent.

Paper sales by weight

Ceasing paper procurement from APRIL

Since the close of the year under review we have ceased procurement with a paper supplier, which did not share our sustainability commitment.

Over the past eighteen months we have been concerned with APRIL’s logging practices in Indonesia. We have been encouraging APRIL to adopt Forest Stewardship Council (FSC) certification and we have been working with ENGOs on the ground to monitor APRIL’s progress.

However, over recent months we have become very concerned with the lack of progress. Our concerns were grave enough for us to take steps in June 2011 to review our relationship with APRIL. Due to these concerns and further issues bought to our attention we have made the decision to cease all procurement with APRIL. As part of our ongoing transparency and commitment to sustainable practises, Fuji Xerox is developing a robust transition plan to alternate suppliers that meet our standards.

Educating stakeholders on sustainable paper sourcing

The Fuji Xerox Australia goal is to develop resources and implement communication strategies so that we can be a trusted advisor to our customers on responsible paper sourcing. To this end, we provide a set of resources called ‘The Paper Facts’.

These are designed to help our employees and customers get across such fundamentals of paper and the environment as:

  • Fuji Xerox sustainability commitment
  • paper life cycle
  • certification systems
  • environmental impacts
  • responsible procurement frameworks.

We continue to update these resources and develop briefs on emerging issues and findings for our employees and customers.

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