Our 2011 sustainability report is structured around our sustainability value chain (right) to make it easier to
understand how we embed sustainability within our
organisation (our organisation, people and impact)
and how we manage sustainability challenges and
opportunities across our external value chain
(from supply chain to customers).
Click on the value chain to learn more.
This section covers our organisation’s vision
and mission, structure, business performance
and how we embed sustainability and engage
with our stakeholders.
This section covers our employee engagement, staffing levels, remuneration and recognition, health and safety and community engagement.
This section covers our environmental strategy
and our impacts across carbon, waste, paper
and water use.
This section covers how we manage our supply chain, from our parent company’s ethical procurement program to managing carbon emissions with logistics suppliers and responsible procurement and paper sourcing in Australia.
This section covers the development of our equipment and solutions and how we apply
these technologies to optimise customer
document and business processes.
This section covers our customer’s satisfaction
levels and how we provide customer support.
This section covers how we recycle and remanufacture customer equipment at end-of-life.
This report details our organisation’s economic, social and environmental performance over our previous financial year and sets objectives for our future performance.
Net Balance have assured the report under the AccountAbility 1000 Assurance Standards. This means all the information provided is a full response to the significant sustainability issues that concern our stakeholders and that data has been independently verified. The report
also meets the Global Reporting Initiative requirements to B+ level.
This means the information in our report can be compared against other organisations’ reports.
Download a single section of the report to read or customise and download a pdf featuring only the sections of most interest to you.
For the first time our report is available for iPad. Download your free copy from the app store.
We’d like to know what you think about the report. Please take
the time to provide us with feedback via Facebook, Twitter or by completing our report survey.
2009 and 2010 report
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