Sustainability Report 2010

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Message from our Managing Director
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Stakeholder engagement and materiality frameworks
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Report scope and approach
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Fuji Xerox sustainability timeline of achievements
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Summary sustainability performance

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Message from our General Manager, Business Services
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Corporate profile
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Organisation structure
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Business performance
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Quality and innovation

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Message from our General Manager, Corporate Affairs
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Fuji Xerox Australia parentage
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Governance
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Embedding sustainability
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Values, ethics and legal compliance

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Message from our General Manager, Customer Support
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Managing and measuring the customer experience
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Regional competitive benchmarking
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Office customer satisfaction
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Production customer satisfaction
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Global Services customer satisfaction
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Customer support

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Message from our General Manager,
Eco Manufacturing Centre
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Helping customers become more sustainable
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Industry-leading energy performance
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End-of-life resource recovery
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Responsible paper sourcing
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Product safety

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Message from our General Manager,
Human Resources
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Employee engagement
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Organisational development
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Staffing levels
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Occupational health and safety

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Message from our General Manager, Integrated Sales and Marketing Division
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Engaging business partners in sustainability
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Staff engagement in community programs

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Message from our General Manager,
Supply Chain Operations
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Environmental strategy and management
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Carbon management
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Waste management
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Paper use management
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Water use management

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Independent assurance statement
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Table of correspondence with the
Global Reporting Initiative G3 guidelines

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The Fuji Xerox Story of Sustainability

Previous Fuji Xerox Sustainability Reports:

> 2009 Report (website)
> 2008 Report (pdf)
> 2007 Report (pdf)
> 2006 Report (pdf)
> 2005 Report (pdf)

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Related links & downloads

Fuji Xerox and Environmental Sustainability brochure
Fuji Xerox Sustainability Timeline
Fuji Xerox Co. Ltd. Sustainability
Xerox Corporation Sustainability

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Foreword|Business performance|Corporate governance and compliance|Improving customer experience|Providing customers with a responsible solution
Engaging employees|Influencing sustainability outcomes|Managing environmental impact|Appendices
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